![]() The problem with the WD SmartWare functioning began when I upgraded to 10.6.3 and the WD Support site has now withdrawn their software download while researching problems with the SmartWare working with Mac. However the same problem arose with the second unit. I did not want to transfer my library back to my iMac so I decided since I wanted a redundant back up for my library I would buy another My Book for that purpose and to hold my library until the replacement unit came. ![]() ![]() My iTunes library resides on that external drive. Their final solution was to return the unit to them for an exchange. I did several times but no luck in it operating. WD support told me repeatedly to download the software from their site. The drives function other than their software. For the first month on the My Book Studio everything was fine then the WD SmartWare quit operating. The problem is with the WD SmartWare software that comes with the units. In the past two months I purchased a Western Digital My Book and My Book Studio from a local Apple Store. I am trying to find out if anyone else is experiencing the same problems I am with a third party external drive purchase at an Apple Store.
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